Key points
Numendo optimized the technical and functional management of HRIS Digital Workplace projects at Sephora, ensuring a successful global rollout and significant HR process improvements through effective tool and interface management.
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technical and functional management structure deployed across 4 geographic regions (EME, APAC, US, LATAM) for HRIS Digital Workplace projects
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suite of HR & Digital Workplace solutions (SAP SuccessFactors, LumApps, Azure AD, OKTA, UiPath RPA) deployed and optimized globally
context
Sephora sought to optimize its digital HR tools on a global scale to boost operational efficiency and employee satisfaction. The projects aimed to harmonize and automate HR processes through innovative solutions such as SAP SuccessFactors, LumApps, Azure AD, OKTA, and RPA tools like UiPath.
Sephora called upon Numendo to deliver effective technical and functional management for these worldwide rollouts and optimize interfaces between business teams and technical vendors.
Sephora called upon Numendo to deliver effective technical and functional management for these worldwide rollouts and optimize interfaces between business teams and technical vendors.
intervention : Managing Global Digital Workplace HRIS Projects
Numendo’s teams were brought in to:
• Global Rollout Management: Oversee technical-functional management and deployment tracking across international regions (EME, APAC, US, LATAM) for SAP SuccessFactors and LumApps solutions.
• Advanced Technical Support: Provide high-level technical support on Azure AD, OKTA, and SAP SuccessFactors.
• RPA Automation Projects: Lead UiPath automation initiatives to optimize workflows related to commute times and retail incentives.
• Vendor & Business Liaison: Facilitate and strengthen communication between internal business units and external software vendors.
• Project Supervision: Supervise complementary projects such as 360Learning and Flex Éclair to enhance overall user experience and HR efficiency.
• Global Rollout Management: Oversee technical-functional management and deployment tracking across international regions (EME, APAC, US, LATAM) for SAP SuccessFactors and LumApps solutions.
• Advanced Technical Support: Provide high-level technical support on Azure AD, OKTA, and SAP SuccessFactors.
• RPA Automation Projects: Lead UiPath automation initiatives to optimize workflows related to commute times and retail incentives.
• Vendor & Business Liaison: Facilitate and strengthen communication between internal business units and external software vendors.
• Project Supervision: Supervise complementary projects such as 360Learning and Flex Éclair to enhance overall user experience and HR efficiency.
results
Thanks to Numendo’s intervention, Sephora significantly optimized its digital HR processes across all operational regions. Proactive technical and functional project management ensured seamless integration of digital solutions, driving productivity gains, user satisfaction, and organizational efficiency.
