Client : Pierre Fabre

Sector : Healthcare

Offer : Product Data

Pierre Fabre: audit and optimization of the Product Data chain

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Pierre Fabre audit de la chaîne Data Produit pour une meilleure organisation et optimisation des outils

Key points

Numendo conducted a comprehensive audit of Pierre Fabre’s Product Data chain to optimize the organization and interoperability of its tools (PIM, DAM, publishing solutions). This support allowed the group to identify precise requirements, structure a pragmatic action plan, and significantly improve product data management efficiency.

15

workshops conducted over 11 days across the entire ecosystem

100%

field analysis coverage using targeted surveys

context

Pierre Fabre, a major player in dermo-cosmetics, established a dedicated team to manage and utilize tools related to product data management. The company sought to audit its existing ecosystem—including an in-house PIM, DAM, and syndication/publishing solutions—to optimize usage and interoperability. The objective was to identify current and future needs, improve data management efficiency, and structure an action plan.

intervention

Numendo was selected to conduct this audit remotely over an 11-day period. A Business Analyst facilitated around fifteen workshops involving various company stakeholders (IT, Corporate, Business Units, Countries, Vendors). An in-depth analysis was carried out across a targeted subset of countries, complemented by a survey to collect concrete feedback from operational teams.

Deliverables included workshop summaries, an operational survey, topic-by-topic recommendations, and an implementation timeline for priorities.

results

Through this audit, Pierre Fabre gained a clear and detailed overview of its Product Data ecosystem. The analysis enabled a better understanding of expressed needs, anticipation of future developments, and optimization of technology choices.

The engagement also helped structure a pragmatic action plan, guaranteeing improved tool interoperability and smoother product data management group-wide.

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