A prestigious distinction for an outstanding collaboration
Numendo, an expert in product data management and an Akeneo PIM integrator, supports its clients in their digital transformation. That expertise is now recognised with a major distinction: Emosia and Numendo are winners of the Akeneo Awards 2025 in the Leadership Award 2025 category. This award highlights the collaboration between Numendo and the Emosia group, a major player in the home fragrance and candle market, in optimising and managing its product information thanks to the implementation of the Akeneo PIM.
A strategic project serving performance and the customer experience
For 125 years, through its emblematic brands — Maison Berger Paris, My Jolie Candle and Ambiances Devineau — the Emosia group, present in 72 countries, has been offering iconic objects such as the Berger lamp and the Bijou candle. In order to offer quality products while pursuing a responsible approach, the brand innovates constantly, in particular through its customer experience. One of the group’s major challenges was to modernise the management of its product data in order to improve collaboration between its teams and optimise the quality of the information distributed across its various sales channels.
Before the integration of Akeneo, the management of product information relied mainly on Excel files, thereby limiting the efficiency and consistency of the data. With the implementation of Akeneo PIM, Emosia has taken a decisive step by centralising and structuring all of its product data.
The importance of an official PIM integrator: an asset for success
As an official integrator of the Akeneo PIM, Numendo plays a crucial role in implementing product information management solutions. Our expertise allows us to understand each client’s specific needs in depth and to propose bespoke solutions that fit perfectly into their existing ecosystem. This recognition by Akeneo bears witness to our commitment to delivering high-quality services and to maximising the potential of the Akeneo platform for our clients.
An effective collaboration for concrete results
Numendo supported Emosia throughout the project, from the integration of the Akeneo PIM to training the teams, by way of optimising data flows. The addition of the Daiteo tool also made it possible to meet specific needs, in particular the generation of automated Excel catalogues.
Thanks to this integration, Emosia now benefits from:
- Centralised and structured management of product data;
- Better collaboration between business teams;
- A significant productivity gain, with a reduction in the time devoted to managing product sheets;
- An improved customer experience thanks to more complete and consistent information.
The impact of optimised product data management on the customer experience
Improving product data management has a direct impact on the customer experience. Complete and consistent product information allows customers to make informed purchasing decisions. In addition, centralised data management makes it possible to respond more quickly to customer requests and to adapt offers according to their needs.
Future prospects: a dynamic of continuous innovation
This distinction at the Akeneo Awards 2025 in the Leadership Award 2025 category illustrates Numendo’s commitment to offering high-performing, scalable solutions to its clients. The success of this project rests on effective collaboration between the Emosia teams and those of Numendo, under the direction of Fabrice Pierre, head of the Product Data offering.
Emosia now has a powerful Akeneo PIM suited to its ambitions. Numendo, a PIM solution integrator agency, continues to support the group in the evolution of its digital ecosystem in order to make full use of the potential of its product data.
The advantages of centralised product data management
Product data management is a key element for any company seeking to improve its operational efficiency and deliver an exceptional customer experience. With Akeneo PIM, companies can centralise all their product information, thereby guaranteeing greater consistency and accuracy. It also makes it possible to reduce errors and improve the quality of the data distributed across the various sales channels.
This “Leadership Award 2025” recognition is an important milestone and marks the success of a strategic project that opens up new prospects for Emosia. Numendo will continue to innovate and to support its clients in their digital transformation, relying on cutting-edge technological solutions such as those of our partner Akeneo.
